Weekday Reviews

Really poor information and delivery times. Basically… your order is delayed, we will let you know, at some point, when we plan on shipping it. That’s not how online shopping is supposed to work. I have spent so much time trying to get a definitive answer but to no avail. Pain in the ass.

I have been using weeks for getting my money back after a complain.. I paid 132 DKK for the return and the incompetent customer service on mails are not looking at the information I send and do not understand how to do foreign transfers.
This company needs to do something about its online service, it is ridulous that it is not possible to return goods bought online in the stores. Evenmore when it is complains.

If they can't tell the difference between a heavy woman's khaki S trenchcoat and a man's M light mac, I give up. The clues: Label, buttons, colour, style and material. But no, shove it in the insufficient packaging, don't bother checking that the item is what it says on the invoice note.

I love this store, I nearly have every colour Alisa Hoodie! Amazing quality, I have yet to spend more money with them ????

It's not often I go out of my way to leave a review, but the customer service at weekday was probably the most efficient I've ever come across. After Hermes left my parcel in an open space where my delivery was stolen, a lovely scottish lady (didn't catch your name, sorry!) from the Weekday team was so attentive and apologetic even though it was certainly not her fault! I was quickly refunded and put at ease that the situation was resolved. Never ordered with Weekday before, but I certainly will be from now on. 5 star service!

Very helpful Customer Service Team and quick to respond.
Very Satisfied

Probably won’t use Weekday again in a hurry.
I do like the style and quality of the items I kept, but their returns process is poor.
Sent my returns on 31st December and still hadn’t had a confirmation of return by 21st January. Contacted them to chase and surprise surprise they did have my return and processed a refund...which could take another 14 days. Too much hassle to use again anytime soon. Wouldn’t recommend.

I’m really pleased with my order and feel their customers service is great. I had a longer than usual wait to get my order but they dealt with it really well and I didn’t feel ignored or like my order wasn’t being looked into which is an is an issue I’ve had with some other online companies at the moment. Given what’s happening 2 weeks isn’t too long to wait for an order. ????????

I'm afraid this is a bad experience. You can easily return the jeans, but to get your refund you will have to inform weekday information my danish bank say are a security breach. No go!
Zalando does it, H&M does it, thousends of online companies does it. Use the information that we as buyers provide to buy the product when ever a refund is required. Come on Weekday - get a grib!

I ordered 4 items from the Weekday website, all in organic cotton. I cannot fault the quality of the fabrics they use: soft cotton, but the sizes were nuts and the delivery time very long. Each item was huge on me and the styles very unflattering.

I ordered 3 items, I want to send one item back because the size doesn't fit. I try to login with my password (the one I used to order the articles a few days before) but it is not accepted. So I ask for a password reset, by clicking the 'forgot password' button. After that the weekday website tells me to check my mailbox for a password reset link. Makes me happy so I go to my mailbox, and press the refresh button over and over, but weekday didn't send me an email.I don't receive the mail, nothing at all, neither in my spam. What can I do to return my article? I really like it but it's too big for me, I want to exchange it for a smaller size. Thank you for helping me out!

Always fast delivery in the UK and always pleased with products. On the one occasion I returned something I got a refund straight away, unlike some of the other scandi brands that sit on your money/returns for ages.